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FAQ

  1. What New parts do you sell?
  2. I can’t see the part I need?
  3. What Mark or MK is my MR2?
  4. Will the parts I have bought fit my car?
  5. What is your phone number?
  6. What is your returns policy on used parts?
  7. What is your returns policy on new parts?
  8. Do you offer any guarantees on used parts?
  9. Do you offer any guarantees on new parts?
  10. Can I Collect?
  11. Where are you located?
  12. Which Delivery region am I in?
  13. How much will it cost to ship parts to me?
  14. Do you offer discount shipping on bulk orders?
  15. What are your opening hours?
  16. Refunds on Cancelled orders

What New parts do you sell?
We sell Toyota mr2 parts for MR2's mk1 mk2 and mk3.

I can’t see the part I need?
If you can’t see the part you need just ask, if we do not have it in stock we can order it in for you.

What Mark or MK is my MR2?
Mark or mk for short refers to the version of your mr2, MK1 1984-1989, MK2 1989-1999, MK3 1999-2007.

Will the parts I have bought fit my car?
If you send your car registration number or chassie / vin number with a message via email we will always check before we dispatch. sales@mr2-ben.co.uk

What is your phone number?
Mobile 07940572209 or Landline 01244 538 157, International +447940572209

What is your returns policy on used parts?
Returns only accepted on parts that are not in working order or significantly not as described. A replacement part will be sent when available for any part that is found to be unusable. All used parts are tested before dispatch to ensure customer satisfaction.

What is your returns policy on new parts?
For returns on new parts that are not in working order or significantly not as described, a replacement part will be sent upon return of the part. Any part that is found to have been used or damaged as a result other than damage prior to dispatch will be exempt. Any New part bought in error must be returned within 14 days of payment received. Refund will be less 20% of sale price to cover restocking and less shipping.

Do you offer any guarantees on used parts?
All Used parts are fully tested prior to dispatch and no guarantee is given unless arranged prior to sale.

Do you offer any guarantees on new parts?
New parts are guaranteed to be in full working condition. Any part found to be faulty will be replaced for a like to like part upon return of the part for inspection.

Can I Collect?
Yes Collection is always welcome; collection is from mr2-ben Unit 22, Engineer Park Babbage Road, Sandycroft, North Wales, CH5 2QD

Where are you located?
We are located in the North West UK. Approximately six miles to the west of Chester, and are within two miles of the Queensferry exit of the A494 (A550) which connects the M56 to the A55 (North Wales Expressway).

Which Delivery region am I in?
* Highlands / Channel Island Delivery: Scottish Highlands, Channel Islands, and Northern Ireland
* Europe Delivery: All Countries in the EU.
* World Zone 1: All other Countries outside Europe including USA
* World Zone 2: Australia and Japan.
Unsure which Country you fall in then you can email asking for help shipping@mr2-ben.co.uk

How much will it cost to ship parts to me?
Shipping is automatically calculated during checkout. In some cases there maybe additional shipping charges from the ones shown, these are added by couriers for remote areas or oversized parcels. We will email you before we dispatch your parts letting you know the extra charges. If your delivery region is not shown please ask for a shipping quote. shipping@mr2-ben.co.uk

Do you offer discount shipping on bulk orders?
Yes discount is automatically added when you add parts to your basket, shipping quotes also available upon request.

What are your opening hours?
Monday - Friday 9am-6pm
Weekends by appointment

Phone enquires via office during above hours 01244538157

Phone enquires mobile 9am-9pm 7 days a week 07940572209.

Refunds on Cancelled orders
In line with PayPal March 2020 refund policy cancelled orders will be refunded less 2.5% to cover the non-refundable transaction fee on all PayPal and card payments.